So you're halfway through another year and wondering where [...]
5 Reasons for Block Booking Appointments in Healthcare Business GalleryAutomation, Business Coach, Business goals, Business Mindset, Business Plan, Client experience, Culture, Habits, Healthcare Business, Healthcare Business Online Clinical Records, Holidays, Ideal Client, Physio, Physiotherapy, Team Work
If you went for an important meeting with an [...]
Why you should say NO more oftenBeliefs, Business Coach, Business Mindset, Business Plan, Client experience, Contactability, Coordination, Culture, Education, Healthcare Business, Holidays, Integration, Investment, Knowledge, Local business, Outsourcing, planning, Practice Software, Professionalism, Staff, Support, systems, Team, Trust, WorkLife Balance
As healthcare professionals we like to please people, otherwise we wouldn't be in this profession. However, this need to please people can come at the expense of our own needs and the needs of our business. Don't get me wrong, I think it's great to be involved in lots of different business activities and ventures, but sometimes they take up too much time. This time comes at the expense of working on your core business and your down time. Fair enough, if you've got time to spare and your financially secure for life, but most of us have a set number of hours we work a week. I believe our down time is as important as our work time so I want to give you examples of ways to say NO and the benefits of saying no.
Recently I've been working with very busy clinic owners. You may say why do busy clinic owners need help? It's because they are both in their early 30s and are nearly burnt out due to their workload. They're both working over 70 hours a week and missing out on their own health (gym, healthy eating - all the stuff we tell our clients to do) as well as time with their friends and family. We all have a finite amount of time on earth, so make sure you make the most of it, rather than chasing extra money (stress) you don't need. So I propose the question, what are your magic numbers? Below is a way to help you figure out what they are...........
When making decisions in business and life I generally use this question as a guide. Six months on from setting up my own clinic and helping to update the systems of an existing clinic it's served me well. My new clinic www.compassphysio.ie is going very well, I work there 2 days a week and have an employee there on the other days. The clinic I helped out at now has a clear plan in place as to where it wants to go and the clients it wants to see. They have a clear exit strategy with excellent systems in place to make the business run more efficiently. The process of these transformations is that difficult, it's more about valuing yourself to make the investment in your business and in turn your future. So I'm going to ask my favourite questions regarding business in healthcare, to encourage you to make some changes.
Let's be realistic, no matter what stage your business is at it's not always going to be plain sailing. Following on from my last video on how to hire people for your clinic I'd like to discuss the issue of having a lean period in your clinic and how to plan for it. A lean period in a healthcare business generally happens around holiday time or staff departures. If you plan for it and you know it's coming then you don't have to stress about it. I heard a great phrase the other day "control the controllables", in other words plan for what you can control and adapt to the rest. I'd also recommend trying to build some sort of a contingency fund for difficult times or expansion within your business. Here are 5 tips to help plan for lean periods regardless of what stage your business is at.
At the moment I am in Zambia doing some volunteer work and then plan to climb Kilimanjaro at the beginning of August. How many weeks holidays have you had this year? By holiday I mean turn your phone off and not worry about checking emails for your business or taking calls. As much as we all love our profession it's really important to take a break and recharge or combine the two. Running my own healthcare business in Australia and having family overseas ensured that I took 4-5 weeks holidays every year. This meant that I needed to have my business in order before I went on honeymoon or holidays. When I was on holidays in Ireland there wasn't much I could do for a faulty printer or an upset client. I had to have good systems in place to deal with these things. So in order to get more holidays I suggest the following regardless whether you're a big practice or small operator. #Plan, Delegate, #Raiseprices