Contactability

50 Questions to ensure you don’t make the same mistakes again!

At PracticeNav we deal with Physiotherapists, Chiropractors, Massage therapist, [...]

GDPR Part 1: Where to start?

GDPR: What does it actually mean for my Healthcare [...]

Tips to improve your use of technology

Compared to 25 years ago we are now much more [...]

Why you should say NO more often

As healthcare professionals we like to please people, otherwise we wouldn't be in this profession. However, this need to please people can come at the expense of our own needs and the needs of our business. Don't get me wrong, I think it's great to be involved in lots of different business activities and ventures, but sometimes they take up too much time. This time comes at the expense of working on your core business and your down time. Fair enough, if you've got time to spare and your financially secure for life, but most of us have a set number of hours we work a week. I believe our down time is as important as our work time so I want to give you examples of ways to say NO and the benefits of saying no.

The benefits of doing business locally

As a healthcare clinic owner I cannot stress enough the importance of doing business locally. Most clients for healthcare clinics will travel less than an hour to visit your clinic, therefore it makes sense that you do most of your business within an hour radius of your clinic. Obviously this is variable depending on how densely populated the area you do business in. Since moving home to my local community and setting up my new Physiotherapy clinic www.compassphysio.ie I've got involved in as much local activity as possible. I'm baffled as to why more people don't get involved in their community and support their local businesses. Now you may say hangon Colin, you're always preaching about outsourcing to virtual assistants overseas. I agree with this when starting off in business. However if you need a haircut - go to your local hairdresser, if you want a coffee - go to your local cafe, if you want office paper - go to your local book store. You'll be surprised who you'll meet and maybe, just maybe you might pick up some new clients if you apply some of the principles from my blog on uniform and name badges.

How to switch off after work

Do you bring your work home with you or find it difficult to switch off after work ? As a small business owner you may be...worrying about loans, clients, to do lists etc... trust me I've been there. There's a fine line between keeping on top of things in your business and letting it go to down the drain. If you're checking emails on a Saturday night or answering calls on a Sunday then I think you need to put some strategies in place to get a better work life balance. Here are my top 5 tips to help you achieve this.

Put your pigeon on steroids…

Now I'm not an advocate for the use of steroids [...]

How contactable are you?

Do you get text messages or calls on the weekend from your clients? Maybe Sunday night at 10pm looking for an appointment the next day... what a pain in the arse that is! In the ideal world when we leave work we should leave work, however now a days everyone is ultra connected through all sorts of different devices and it's hard to get away. People may disagree with this statement but as a business owner you want to minimise your client time outside of work hours. Privacy, Set up voicemail, Autoresponder, Online booking, Train your clients