Are you a control freak?

Are you strangling the life out of your business? Is it suffering because you want to control everything? A lot of business owners over complicate basic tasks making more work for their team in the process. I had major control issues when running my business at the start, I was checking everything my staff done in case they missed anything. Eventually I came to realise that my staff knew what they were doing and I just needed to trust them. Following that if they were having any issues with specific tasks I just needed to show them the process.

Control freak

Here are some basic steps to stop you trying to control everything

Trust: Unless you trust the people you are working with then you will always be checking how they do tasks. If you don’t trust them then end the relationship (seek legal advice on removal of staff). Otherwise you will never be able to delegate basic tasks to your employees to allow you to focus on the core of the business.

Invest: Once you find trustworthy staff then invest time in teaching them your systems. If they do something wrong, then they clearly don’t have enough training. However if they continuously do the wrong thing over and over again then end the relationship before it drives you to insanity. Once or twice is fine but the same mistake 20 times – send them packing.

Delegate: Do you do simple tasks like the banking, pay slips, sending invoices etc? If so then you should start to delegate more, regardless if you are a one man/woman band you should be able to outsource more tasks to allow you to work on the core of the business. Make a list of all your tasks today and start by delegating at least 2 tasks, then build from there.

Procedures: All business should have a procedure manual, read the E-Myth which goes into details about why you should systemise your procedures. Once you have a process in place it should be written/video and stored on a shared file on a computer. This way new staff can watch the video or read the file to train themselves up during their induction.

Let go: I appreciate it’s hard to hand the reins over to someone else, so start off small. Train someone how to do the stock take and ordering for you business, go through it a couple of time and then let them do it while you’re on site, followed by whenever they need to do it as it’s their responsibility going forward. This should save you at least 3 hours a month, which is 36 hours that you could be billing clients at $140/hour (over $5000).

To find out how PracticeNav can help reduce the need to be a control freak then take our Online Audit which gives you instant results. This can help identify your goals and systematise your business. Contact PracticeNav via email or take our Free business audit to find how we can help. Also feel free to share your experience of getting your client’s point of view and how you improved your business.

Colin Phillips
Business Consultant

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