Tips for hiring staff

Queue 2When are we going to get that cloning machine? Wouldn’t it be great if we could make a another one of ourselves – my family, friends and former employees may shudder at the thought and suggest “one Colin is enough!”. My experience when hiring staff varies from good, to bad to ugly. Although it can be a stressful process I actually enjoyed the experience of interviewing candidates. Based on my experience I’ll share some tips for hiring staff.

Do you outsource? If you are a busy business owner with clients all day, do you really have time to answer the phones (or have people clogging up your work number missing out on potential clients). I’ve had great experience with outsourcing to a recruiter who was able to do an admin interview for me via video link. I got to choose the top three candidates and interviewed them. This saved a lot of time and hassle, however approach recruiters with caution as their fees can be high. Ensure you clarify whats included in the fee.

Are you attractive to employees? It’s not all about money, many employees are now looking for other incentives when looking for work. Flexible working days, good learning programs, continued professional development, visas, good team (always introduce interviewees to current staff members when interviewing) and travel time to and from work are all examples of other incentives you can offer potential employees.

Vary your staff – As much as you want a clone of yourself, it won’t work. Variety is the spice of life. You are not going to gel with all your clients therefore having varied personalities within the business is much better. Different personalities are fine as long as everyone holds the same values for the business (your business). If they don’t then things can turn out for the worst.

New graduates Vs experience This depends on the culture you have within your business. If you are happy to invest time (which I think is important) in training and developing a new graduate then I would always hire new graduates. The advantage of this, is that you can train them up to your professional standards and expectations. However if you run a highly specialised service and are time poor to invest in your staff, then you need to look for an experienced employee. In this case you pay for what you get, so don’t expect to hire someone who has 5 years plus experience on a new grad wage.

Make sure you find the right fit for your team when hiring staff. If you feel like you’re business could benefit from one on one advice when hiring staff, PracticeNav can help. We can help with the interview process and advise on questioning. Email or take our Free business audit to find out more. Also feel free to share your experience (good or bad) of hiring staff for your business.

Colin Phillips
Business Consultant


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